Frequently Asked Questions

Find answers to your questions here

How long should we stay out of the home after treatment?
No wait is needed after gel bait. After spray or fogging, stay out for 2-4 hours with windows open; then ventilate and re-enter.
Is treatment safe with children, pregnant women or pets?
If you tell us beforehand we choose odourless, water-based and low-risk formulations, and prefer gel bait and mechanical methods in sensitive areas. Aquariums and cages are covered during treatment.
Does the treatment smell or stain?
The microcapsule and gel products we use are odourless and stain-free. During fogging a slight odour may appear briefly and goes away with ventilation.
How does the guarantee work?
A 90-day guarantee applies to all home treatments (two years for termites). If you see the pest again in that period, call us and we reapply at no extra charge. Obstructions to treatment (such as damage to a barrier) are outside the guarantee.
How are prices set?
They are set by area, premises type, pest and method. You can see an approximate figure with our price calculator and get an exact quote with a free inspection.
Is it enough to treat only my flat in an apartment building?
Pests such as cockroaches and rodents spread easily within a building. If neighbours are also affected, simultaneous treatment of common areas and all flats gives a lasting solution.
Do I have to be at home on treatment day?
You need to be present at the start and sign the report at the end. For families with children, an adult being present is advised.
Do you provide invoices and documents to restaurants?
Yes; e-invoice, treatment report, MSDS and monitoring map are provided. We prepare a file that can be used in municipal and provincial agriculture directorate audits.
Do bird netting and spikes harm birds?
No. The systems prevent birds from landing without harming them. In line with regulations, only deterrence methods are applied.

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WhatsApp +90 216 555 87 00 info@kokten.com.tr